Shree Win - Privacy Policy

Information we collect

Personal information you provide

When you use Shree Win at shreewinwin.in.net, we may collect information you provide directly, including your name, email address, phone number, date of birth, and payment or withdrawal details when you register an account or complete a transaction.

Automatically collected data

We automatically collect certain technical data when you access our platform, including your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on pages, referring URLs, and cookie identifiers. This data is collected through cookies, web beacons, and similar tracking technologies.

Identity verification data

To comply with applicable Indian regulations and responsible gaming requirements, we may collect government-issued identity documents (such as Aadhaar, PAN card, or passport), proof of address, and other Know Your Customer (KYC) documentation.

Transaction and gameplay data

We record details of deposits, withdrawals, wagers, game history, and account activity to maintain accurate records, detect fraud, and fulfil legal obligations.

How we use your information

Account management and service delivery

We use your personal information to create and manage your Shree Win account, process deposits and withdrawals, provide customer support, and deliver the services you request on shreewinwin.in.net.

Legal and regulatory compliance

We process identity and transaction data to meet obligations under applicable Indian law, including anti-money laundering (AML) requirements, tax reporting, and age verification. We retain records for as long as legally required or as necessary to resolve disputes.

Security and fraud prevention

We analyse usage patterns, device data, and account activity to detect and prevent fraudulent transactions, unauthorised access, cheating, and other prohibited conduct. This processing is necessary to protect the integrity of our platform and the interests of all users.

Service improvement and analytics

Aggregated and anonymised data is used to understand how users interact with Shree Win, improve platform performance, develop new features, and optimise user experience. Where analytics require non-anonymised data, we rely on your consent or our legitimate interests.

Marketing communications

With your consent, we may send promotional emails, SMS, or in-platform notifications about offers, bonuses, and updates from Shree Win. You may withdraw consent at any time by using the unsubscribe link in any communication or by updating your account preferences.

Sharing with third parties

We do not sell your personal data. We may share it with payment processors, identity verification providers, cloud hosting partners, and analytics services acting as data processors on our behalf, bound by confidentiality obligations. We may also disclose data to competent authorities when required by law or court order.

Your rights

Access and portability

You have the right to request a copy of the personal data we hold about you and, where technically feasible, to receive it in a structured, commonly used, machine-readable format.

Correction

If any personal information we hold is inaccurate or incomplete, you may request that we correct or update it. You may also update certain details directly from within your Shree Win account settings.

Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Data we are required to retain by law cannot be erased before the applicable retention period expires.

Restriction and objection

You may request that we restrict processing of your data in certain circumstances, for example while you contest its accuracy. Where we rely on legitimate interests as a lawful basis, you may object to that processing. We will assess your objection and cease processing unless we have compelling legitimate grounds that override your interests.

Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

How to exercise your rights

To exercise any of the rights above, please submit a written request to us using the contact details in the section below. We will respond within 30 days of receipt. We may need to verify your identity before processing your request to protect your account security.

Cookies

You may control or disable non-essential cookies through your browser settings or our cookie preference centre. Disabling certain cookies may affect the functionality of shreewinwin.in.net.

Contact us

For privacy-related queries, rights requests, or concerns about how Shree Win handles your data, please contact our privacy team at [email protected]. We aim to respond to all enquiries within 30 days.